FAQs

CARE
Our jewels are designed for everyday wear. Your skin's natural oils and any cosmetics will naturally polish your piece over time.

We recommend cleaning your piece with warm water and dish soap, using an old toothbrush to scrub the stones.

REPAIRS
ILIOS is happy to repair as well as offer re-finishing of any piece purchased through our website or authorized stockist for a fee. Please email us at ilios.taleen@gmail.com.

ORDERS + SHIPPING
All orders are made to order and take approximately 6–8 weeks to produce. Once production is complete, shipping time will vary based on destination and carrier.

Rushed production may be available depending on the piece and season. Please contact us directly at ilios.taleen@gmail.com for any rush requests.

INTERNATIONAL SHIPPING
We ship internationally via FedEx Priority and DHL Express. All international duties and taxes are the responsibility of the receiver.

ALL SALES ARE FINAL.